Reviews

“Our Sub-Zero sat at 48 degrees no matter where I moved the dial, and the freezer side was fine. The condenser fan had seized and the coil behind the grille was packed with dust left over from our kitchen renovation. Fan swapped, coil cleaned, back down to 38 by morning.”

“The left front burner on our dual fuel range clicked away and would only light if I held a match to it. Cracked spark electrode. He fitted a new one and cleared the ports on the other five burners while the top was off.”

“An inch of water sat in the bottom after every wash. I had convinced myself it was the pump. It was an olive pit wedged in the drain path plus a filter nobody had lifted out in years. He showed me the weekly filter routine.”

“Lettuce and herbs froze solid in the fresh-food column while the freezer side behaved normally. The culprit was a stuck air damper, not the sensor a previous outfit had already swapped out. The diagnosis was right and the fix has held all winter. The damper took a week to arrive and nobody rang to say so.”